Issue: GravityView Single Entry page only shows “Leave a Reply"

If a Single Entry screen only shows a comment form titled “Leave a Reply” rather than entry data, the issue is Jetpack Comments interacting with GravityView Ratings & Reviews.

What is happening

Jetpack Comments is taking over the GravityView entry page rendering. This is a known bug.

How to resolve the issue

  1. Navigate to Jetpack menu item in your admin sidebar
  2. Click on the Settings submenu
  3. Click the Discussion tab.
  4. Disable “Replace the default comment form with Jetpack Comments.”
  5. Reload the Single Entry link on the front end.

Once this setting is disabled, GravityView will correctly render the Single Entry layout.

The Jepack Comments setting that causes problems when Ratings & Reviews is enabled is circled in a screenshot.

To be notified when this issue is resolved, email GravityKit support and reference RATINGS-3 .

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