How to share your Cloudflare Ray ID

When you are blocked by Cloudflare, our team can resolve the issue faster if you share the Ray ID from the block page. The Ray ID provides us with detailed information about why the block happened.

What is a Ray ID?

A Ray ID is a unique identifier generated by Cloudflare for each request. It helps us trace the exact request that was blocked and see the security checks that triggered the block.

Where to find the Ray ID

When you see a Cloudflare block page, look toward the bottom of the page. You’ll see a line similar to:

Cloudflare Ray ID: 7f8e1234bcde5678 • Your IP: 192.0.2.123

The Ray ID is the long alphanumeric string immediately following “Cloudflare Ray ID:”.

Example:

Cloudflare Ray ID: 7f8e1234bcde5678

How to share your Ray ID with us

1. Visit the page where you encountered the block.
2. Scroll to the bottom of the block page.
3. Copy the Ray ID
4. Paste it into your support request, along with any additional details about what you were doing when blocked.

Example message:

Ray ID: 7f8e1234bcde5678

I was trying to log in to my account.

Then we'll unblock you!

Once you share the Ray ID, our support will be able to quickly unblock you.